Infographics are based on survey averages and medians from various survey questions. The number of respondents varies based on those who reported having these positions at their companies. For detailed breakouts, download the full survey from www.NPMApestworld.org.
Editor’s note: “Other cash compensation” includes overtime, draws, commissions, bonuses, incentive pay, profit sharing, retirement benefits paid, and other cash compensation.
Pest Management Service Technician

43.8 – average hours worked per week
$32,400 – median annual base salary
$4,000 – median value of other cash compensation
2.7% – average pay increase in 2015
Number of respondents who employ pest management service technicians: 397
General/Branch Manager

46.8 – average hours worked per week
$50,000 – median annual base salary
$10,000 – median value of other cash compensation
2.7% – average pay increase in 2015
Number of respondents who employ general/branch managers: 344
Office Manager

43.1 – average hours worked per week
$50,000 – median annual base salary
$10,000 – median value of other cash compensation
2.8% – average pay increase in 2015
Number of respondents who employ office managers: 283
Customer Service Representative

41.1 – average hours worked per week
$30,000 – median annual base salary
$1,000 – median value of other cash compensation
2.7% – average pay increase in 2015
Number of respondents who employ CSRs: 248
Service Manager

45.8 – average hours worked per week
$43,600 – median annual base salary
$6,000 – median value of other cash compensation
3.1% – average pay increase in 2015
Number of respondents who employ service managers: 202
Liquid Termite Technician
43.0 – average hours worked per week

$32,000 – median annual base salary
$2,500 – median value of other cash compensation
3.0% – average pay increase in 2015
Number of respondents who employ liquid termite technicians: 150
Salesperson

43.4 – average hours worked per week
$30,000 – median annual base salary
$20,000 – median value of other cash compensation
1.9% – average pay increase in 2015
Number of respondents who employ sales people: 149
Bait Termite Technician

43.2 – average hours worked per week
$32,000 – median annual base salary
$4,400 – median value of other cash compensation
2.6% – average pay increase in 2015
Number of respondents who employ bait termite technicians: 98
Sales Manager

44.2 – average hours worked per week
$45,800 – median annual base salary
$10,000 – median value of other cash compensation
2.2% – average pay increase in 2015
Number of respondents who employ sales managers: 85
Wildlife Technician

43.6 – average hours worked per week
$35,400 – median annual base salary
$4,000 – median value of other cash compensation
2.6% – average pay increase in 2015
Number of respondents who employ wildlife technicians: 68
Lawn Technician

43.6 – average hours worked per week
$31,200 – median annual base salary
$4,000 – median value of other cash compensation
2.7% – average pay increase in 2015
Number of respondents who employ lawn technicians: 47
