CURRENT READER POLL
PCT keeps a pulse on the industry with timely Reader Poll questions. Here is the most recent question for pest management professionals. What do you expect your company’s customer retention rate to be this year?
READER POLL RESULTS
Here’s a look at results from a recent Reader Poll:
Do you charge customers an added fee if they pay with a credit card?
Source: PCT Reader Poll, September 2017
NPMA PestWorld 2017 Coverage
The PCT staff recently returned from Baltimore, site of NPMA PestWorld 2017, the association’s annual convention and exposition. More than 3,000 industry professionals from 80-plus countries attended this year’s event. PCT Online’s coverage of PestWorld includes that of the keynote speaker presentations, educational sessions and NPMA updates. Visit www.pctonline.com and read the articles.
Photo Contest Deadline is Dec. 8
Don’t forget to send PCT your best pest photo for a chance to win $500 from PCT. Please provide: Identification of the pest; the location where the photo was taken; and anything else unique about the photo. Send your entry via email to email@example.com or mail to: PCT Online, 5811 Canal Road, Valley View, OH 44125.
Slideshow: Leadership Awards Ceremony
Dr. Nan-Yao Su, Juan Angulo Jr. (represented by daughter Jackie Angulo), Wayne Golden, John Myers and Stuart Aust were honored as 2017 PCT/Syngenta Crown Leadership Award winners during a special ceremony at NPMA PestWorld 2017 in Baltimore. Visit “online extras” on the PCT homepage for a photo review of this year’s event.