January 2020

Cover Story

Tracking Job Satisfaction

Almost 1,400 people took part in the first-ever PCT/NPMA Workplace Survey. Here’s what you said about jobs, bosses and workplace expectations — and why these metrics are so important.

Features

Focus on M&A

Retention = Value

Kemp Anderson, founder and president of Kemp Anderson Consulting, shared with pest control operators his insights into how retention is the key to adding value to your company.

Focus on M&A

7 Tips for Exponential Growth

At PCT’s annual M&A Virtual Conference, consultant and former pest control operator Greg Clendenin shared his best tips for getting your pest control business on the path to efficient and immediate growth.

Focus on M&A

Gregory Pest Solutions Q&A

Editor’s note: In October, ServiceMaster announced the acquisition of Gregory Pest Solutions, a $26.5 million firm based in Greenville, S.C., that ranked #30 on the most recent PCT Top 100 List. Phil and Sara Gregory launched the business in 1972 while in their 20s, building the company into one of the largest regional pest control firms in the Southeast. Today, it employs more than 250 people in 11 states. PCT recently caught up with Phil Gregory to learn more about one of the most high-profile acquisitions of 2019.