No matter how excellent your service is or how friendly your employees are, occasional complaints are inevitable. Are you prepared?
Kevin Thorn, an NPMA/Rentokil Young Entrepreneur Award winner, said his and his company’s success comes from approaching pest control with continual education and training-based leadership.
Developing a budget forces those in the family business to reflect on goals and appreciate the investment made in the family. Investing in the family not only validates that the business is committed to its owners, but that the owners are just as committed to their business.?
Lyme disease numbers are at an all-time high and a new tick is moving rapidly throughout the country. Here’s an update on what you need to know about ticks and tick-borne diseases.
It is possible to control German cockroaches in multi-family housing and earn a profit doing so, but you’ll need to make some changes first.
Proper planning ahead of a natural disaster can save your pest management business money in the long run.
Could seemingly “old school” radio advertising be a new marketing tactic to consider? A catchy radio jingle has helped to successfully brand one pest control operator’s business in central Missouri.
A recent report by the Brownyard Group highlights dangerous and distracted driving practices and the steps companies can take to prevent and protect themselves from accidents.
Research out of Ohio State shows fruit fly wings balance dual roles: aerodynamics and scent detection.
Wasps are a nuisance around homes, during picnics and in the workplace. Being aware of these pests’ behaviors better equips us to handle the daunting task of stinging insect control.
Researchers engaged scientists, the public and elementary students to find out what bees were up to during the 2017 total solar eclipse.
Why do yellowjackets appear to undergo such a dramatic personality change in the fall?
If Bill AB 1788, which targets second-generation anticoagulant rodenticides (SGARs) is signed into law, PMPs in California will need to use different tools to control rodents at homes, schools and most businesses.
Here’s one PMP’s story about two hours, three ratting dogs and the removal of 66 rats for a National Geographic story about the reemergence of these pests in urban areas.
Safety is foremost, but there are other benefits.
What factors should you consider when selecting exclusion materials? Structural and environmental issues, pest pressure, the scope of the service, and the expertise of the PMP all need to be considered.
Study: New York mice are crawling with dangerous bacteria and viruses.