Customer service representatives are most often a pest management company’s first point of contact and set the tone for the customer experience. How is this role adapting to changing client needs and evolving technology?
PCT’s Virtual M&A Conference is set for Aug. 18. Tune in as leading merger and acquisition specialists discuss how PMPs can position their companies for sale and build wealth.
Next month, PMPs and landscape professionals will meet in Orlando to learn more about technology in their respective industries. New this year: A track specifically for PMPs!
Bobby Leon, owner of Akita Pest Control, hopes to replace 80 percent of his fleet with electric cars.
Maybe your eye for detail is viewed by employees like micromanaging. Or maybe you’re hovering because there’s a people or process problem. Whatever the issue, people appreciate breathing room. Here’s how to create a culture where people are empowered to solve problems.
There’s lots to discuss regarding ticks: their ranges are expanding, they are spreading more disease and new species are emerging in your service areas.
Researchers find that to reduce tick encounters, the location where leaves are dumped matters.
To control ticks, experts say you’ve got to manage the animals, both indoors and out.
What follows are case studies on key overlooked areas that lead to chronic German cockroach infestations in commercial buildings, particularly in commercial kitchens.
Develop a hands-on game plan to prepare technicians for a face-off against German cockroaches.
Although uncommon in the United States, cockroaches occasionally will gnaw on human skin. While these occurrences are rare, the likelihood can increase in severely infested dwellings.
Inspecting and maintaining a food-processing facility with an eye for cockroach/insect exclusion will result in an account that is far less hospitable to pests.
Advances in developing German cockroach management tools didn’t stop last year just because of the pandemic. Here’s a review of research from 2020 that will surely impact PMPs in the future.
Cockroaches have been a major part of the pest management industry since the beginning and they continue to provide not only a source of revenue and reoccurring services but also a challenge to PMPs.
There’s more to heat than just treating for bed bugs and wood-destroying insects. Do you know about using thermal technology for cockroach control? Tom Costello is the director of technical services for GreenTech Heat Solutions. He has over 35 years of experience in the pest control and termite fields. Tom has worked with many different industries in the use of thermal technology for the control of many different insect species.
Foam Fresh is a “green” bio-cleaner specialized in reducing and preventing organic buildup such as fats, oils, grease, proteins and grime, which in turn eliminates odors and helps to counteract substandard sanitation practices, the goal being a safe and clean environment.
