Rodent control services continue to lean toward the residential market, as 91 percent of operators say they provide these services to residential accounts, while 73 percent service commercial accounts. As to which market generates the most income, 71 percent say residential.

More than two-thirds (69 percent) of PMPs consider house mice problematic in their markets; half say the same for Norway rats. House mice continue to spur the most calls for about half of PMPs, too, with rats close behind.